Our strategy for protecting your data
Your data belongs to you. We know that. That is why we, LIMESODA Interactive Marketing GmbH based in Austria (hereinafter: LIMESODA), take data protection very seriously. We comply with the statutory provisions on data protection and do everything we can to keep your data confidential. We have created this document so that you know what data we store and how we use it. Enjoy reading it and please contact us personally at any time if you have any questions!
Our privacy policy covers all the apps, websites and marketing activities we operate, as well as our relationships with prospects, customers, applicants, employees and suppliers and anyone else we deal with in our business operations as a digital agency.
Secure development
We live data protection and IT security at all levels. Developments are carried out by our permanently employed and trained team. We do not work with freelancers and do not use software modules of untrustworthy origin. We host our development tools locally and not in the cloud with third-party providers. We follow the principle of data minimization when it comes to personal data. We anonymize personal data on our development environments and mobile devices. This means your data is optimally protected.
What information does LIMESODA collect about me?
We collect, process and use your personal data only with your consent or if permitted by law. We will only collect, process and use personal data that is necessary for the performance and use of our services and that you provide to us voluntarily.
Personal data is all data that contains information about the personal or factual circumstances of a specific or identifiable person. This includes, for example, name, address, date of birth or bank details.
LIMESODA websites
We collect information about how you use our websites. This includes information that your browser or device sends to our servers when you visit one of our websites. For example, your browser or device may tell us your IP address (to generally determine your location) and the type of browser and device you are using. Your browser may also tell us which page you came to our website from and, if applicable, the search terms you entered into a search engine that directed you to our website. We may use cookies and similar technologies to collect information about how you use our websites. If you leave a post on our blog, your IP address will be saved. This is done for legal reasons in case someone writes unlawful content such as insults in comments and posts. In this case, we ourselves could be prosecuted for the content and must therefore be able to determine the identity of the author in the event of legal action. Subsequent comments can be subscribed to by blog users. A confirmation e-mail can be sent for this purpose.
E-mail messages from LIMESODA
With our newsletter we inform you about us, our offers and useful information about the Internet and online marketing. When you register for the newsletter, we save your IP address and the date of registration. This storage serves as proof in the event that a third party misuses an e-mail address and registers to receive the newsletter without the knowledge of the authorized party. Newsletters can be personalized by us. This includes, for example, a personal salutation or the choice of topics. Email messages sent by us may contain a tracking pixel that tells us whether you have received or opened the message or clicked on a link in the message. If you do not want this, you can stop receiving our newsletter. A link to unsubscribe can be found in every newsletter.
Online advertising from LIMESODA
We advertise online in a variety of ways, including displaying advertisements from LIMESODA on other companies' websites. We collect information about which advertisements are displayed, which advertisements are clicked on and where the advertisements are displayed.
Buttons, tools and content from other companies
Our websites may contain buttons, tools or content that are linked to services provided by other companies (e.g. Google Maps or the Facebook "Like" button). When you see or interact with these buttons, tools or content or view a LIMESODA web page that contains them, certain information may also be automatically sent from your browser to the other company. For more information, please refer to the privacy policy of the relevant company. We try to limit these applications to companies with detailed privacy policies.
LIMESODA pages on social networks and login services
We operate our own pages on many social networks. You may also be able to log in to a LIMESODA application or website through a social network account, such as a Facebook account. We may collect information when you interact with our pages on social networks or use these login features.
Events organized by LIMESODA
We organize events at irregular intervals. These include company parties, company outings or meet-ups on specialist topics. We usually create photos and/or videos and/or an internet livestream of the event. These may subsequently be published and distributed on our website, in our newsletter, on our business premises or via our social media presence. Under no circumstances will these recordings be sold on to third parties or used for commercial purposes other than self-promotion for LIMESODA or the event attended. The recordings will be made at the event in a clearly visible manner. You can avoid being photographed by informing the photographer that you do not wish to be photographed, by staying outside the filmed area or by leaving the event if this is not possible. By attending the event, you agree to the use of any recordings as described.
Surveys by LIMESODA
We survey our business partners and our team at irregular intervals. We use this feedback to resolve specific problems and further improve what is good. We also monitor the long-term trend. The survey can be conducted online or via personal communication channels such as telephone or e-mail.
Your application to LIMESODA
If you apply for vacant positions in our company or send us unsolicited application documents, your application data will be collected, processed and used exclusively for the purpose of the applicant selection process. For the duration of the applicant selection process, we store all data electronically in a special place provided for this purpose.
Please ensure that you do not send us any information or file attachments that contain particularly sensitive types of personal data. In particular, information about ethnic origin, political, religious or philosophical beliefs, trade union membership, health and sexual orientation. We do not require such data for personnel selection.
Access to your application documents and the personal data contained therein is only granted to the group of people involved in the respective personnel selection. We use the recruiting software of Prescreen International GmbH, Mariahilfer Straße 17, 1060 Vienna, for the data protection-compliant handling of the application process. We will inform you separately about the exact procedure during the application process. Your data will not be transferred or passed on to other third parties.
After completion of the applicant selection process, we will keep your application documents for 3 months in case of short-term changes and then delete them. Should we wish to include you in our applicant pool, we will notify you accordingly and obtain your consent for storage for a further year.
Which tracking technologies are used on our websites?
Server log files
Our hosting provider collects data about every access to our website and therefore our web server. This data includes the destination, date and time of access, the amount of data transferred, the success of the access, the previous page accessed (referrer), the user's operating system, the IP address and the requesting provider. This data is only collected for statistical evaluations for the purpose of the operation, security and optimization of the website and is not further linked. The server logs are only checked retrospectively for specific purposes in the event of suspected illegal use.
Matomo (formerly Piwik)
We use the software "Matomo" (www.matomo.org) on our websites, a service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand. The software places a cookie (a text file) on your computer with which your browser can be recognized. If subpages of our website are accessed, the following data is stored
- the IP address of the user, shortened by the last two bytes (anonymized)
- the subpage accessed and the time of access
- the page from which the user came to our website (referrer)
- which browser, with which plugins, which operating system and which screen resolution is used
- the time spent on the website
- the pages that are accessed from the accessed subpage
The data collected with Matomo is stored exclusively on our own servers. It is not passed on to third parties. We need the data to analyze the surfing behavior of users and to obtain information about the use of the individual components of the website. This enables us to constantly optimize the website and its user-friendliness. Our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR lies in these purposes. By anonymizing the IP address, we take into account the user's interest in the protection of personal data. The data is never used to personally identify the user of the website and is not merged with other data. The data is deleted when it is no longer required for our purposes.
Google Analytics
Our websites use Google Analytics, a web analytics service provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. ("Google"). Google uses cookies that enable your use of the website to be analyzed. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may transfer this information to third parties or use it in some other way so that the data collected in this way can no longer be directly linked to a person. This website uses Google Analytics reports on demographic characteristics, in which data from interest-based advertising from Google and visitor data from third-party providers (e.g. age, gender and interests) are used. This data cannot be traced back to a specific person and can be deactivated at any time via the ad settings. We would therefore like to point out that this website uses Google Analytics with the extension "anonymize" and therefore your IP address will only be processed in abbreviated form. This excludes the possibility of direct personal identification. This anonymization code extension ensures further processing in accordance with data protection law. You can also object to the installation of cookies by downloading a so-called deactivation add-on for your browser. Further information can be found in Google's privacy policy: www.google.com/intl/de/policies/privacy/
Google remarketing
This website uses cookies for the purpose of targeting visitors via remarketing campaigns with online advertising at a later point in time in the Google advertising network. Third-party providers such as Google use cookies to place remarketing ads based on a visit to this website. As a user, you have the option of deactivating the use of cookies by Google by visiting the Google deactivation page at https://adssettings.google.com/authenticated?hl=de or deactivating the use of cookies on the deactivation page of the Network Advertising Initiative.
Microsoft Clarity
We use the "Microsoft Clarity" software on our websites (https://clarity.microsoft.com/), a service provided by Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, which uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Microsoft server in the USA and stored there. Microsoft may transfer this information to third parties or use it in some other way so that the data collected in this way can no longer be directly linked to a person. This website uses the services of Microsoft Clarity to statistically analyze website visits and to monitor campaigns and goals. Further information can be found in Microsoft's privacy policy:https://privacy.microsoft.com/de-DE/privacystatement
Microsoft Ads
This website uses the Microsoft Advertising program from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. With the help of Microsoft Advertising, we can bring our services closer to people who are really interested in them. To this end, we also use Microsoft Advertising's conversion tracking, which transfers data to the USA and stores it there. The stored data only relates to user behavior and not to personal data. You can find more information in Microsoft's privacy policy.
With the UET tag we use, visits by end users can also be identified on our website. Based on this data, we create remarketing lists in order to further optimize the campaigns. The remarketing lists are not passed on by Microsoft to third parties or other partners and are not used for any other purpose. As a user, you have the option of deactivating the use of cookies here.
Social sharing
We use social sharing plugins from Facebook, Twitter and Google+ on our website. You can recognize this e.g. in our blog by the respective company logos on the buttons for sharing content. When you click on the button, a direct connection is established to the servers of the respective provider and you are informed which specific page of our website you are currently visiting and which content you are sharing. If you are logged in as a registered user with this provider during your visit to our website, the provider can assign the visit to your profile. If you share or like content, this will be made visible to other people in this social network in accordance with the privacy settings you have made. In addition, these providers reserve the right to pass on summarized statistics on user activities to third parties, i.e. other users and partners, advertisers and associated websites. We have no influence whatsoever on the scope of the data that these providers collect when you share or like content and therefore ask you to refer to the data protection notices of these providers for information on the collection, disclosure and use of your data:
Google : www.google.com/intl/de/policies/privacy/
Facebook: de-de.facebook.com/policy.php
Twitter: twitter.com/en/privacy
Embedded videos
Some pages on our website contain embedded videos that are hosted by external streaming service providers such as YouTube. Where possible, we embed these videos in "extended data protection mode". Please note, however, that data will be transmitted to the external provider at the latest when you play a video.
What does LIMESODA use my data for?
We require personal data from you for the following purposes:
- contacting us,
- subscribing to / unsubscribing from our newsletter,
- for order or contract processing,
- in the context of order data processing,
- as part of an applicant selection process,
- in the context of payroll accounting for employees,
- as part of the supplier management process.
The collection, processing and use of your personal data is exclusively for a specific purpose. We regularly review our data collection, storage and processing practices to ensure that we collect, store and process as little personal data as possible (principle of data minimization).
Does LIMESODA share my personal information?
We work with companies that support us in conducting our business. These companies provide services to us such as web hosting, managing job applications or sending email communications. In some cases, these companies have access to certain personal information about you in order to provide services to you on our behalf. These companies are carefully selected and are not permitted to use your information for their own purposes. We may also share your personal information in the following circumstances:
- where you have consented to disclosure
- if we are required to disclose information as a result of a subpoena, court order or other legal process or requirement
- if we believe in good faith that disclosure is necessary to prevent or respond to a criminal offense, defend our websites against attacks, or protect the property and safety of LIMESODA, our customers and users, or the public at large
- if we merge with or are acquired by another company, or sell a LIMESODA website or business unit, or all or substantially all of our assets are acquired by another company. In such cases, your information will likely be one of the assets that is transferred.
Will my personal information be displayed on LIMESODA websites?
There are several places on our websites (e.g. in our blog) where you can post comments, upload images or submit content visible to others. Be careful when sharing your personal information. Do not share any information that you do not wish to make public. If you have any questions or concerns about this, please contact us.
What are cookies and how are they used by LIMESODA?
Like most websites, LIMESODA uses cookies and similar technologies to ensure that our websites function properly and to learn more about our users and their likely interests.
A cookie is a small text file that is stored in your browser's cache and allows us to analyze your use of our website. This enables us, for example, to greet you personally on your next visit or to display information specifically tailored to your interests. Furthermore, cookies are set by our contractual partners for the purpose of evaluating user behavior to optimize advertising (so-called "social targeting"). A session is a single session that is stored on our server for a short period of time. Log files are created by the server and stored by us. They contain automatically kept protocols of all or certain actions of processes on a computer system.
No security-relevant or - with the exception of your IP address - personal data is stored in the cookies, sessions and log files. Furthermore, these files cannot transmit viruses, spy on data on your computer or send e-mails unnoticed.
There is no linking of this data. The data is evaluated for statistical purposes in order to optimize our websites and our offers.
If you do not wish cookies to be used, you can block or restrict their use in your browser. The help function in the menu bar of most web browsers explains how you can prevent your browser from accepting new cookies, how you can have your browser notify you when you receive a new cookie or how you can delete all cookies you have already received and block them for all others. However, it cannot be ruled out that you will then no longer be able to use individual functions of our website.
Session cookies are deleted immediately when you close your browser, while all other cookies relating to you are automatically deleted after one year. Cookies from partners, e.g. Google, Facebook, have a maximum duration of 24 months.
Why is my personal information safe with LIMESODA?
We have set up organizational and technical security measures to protect your data. These are regularly reviewed and adapted to technical developments. Detailed information and training of our employees and their commitment to data secrecy ensure that your data is treated in strict confidence.
Irrespective of our own measures, we urge you to take all possible precautions to protect your data while you are working on the Internet. Change your password regularly and never use the same password for different logins. Choose a combination of letters, numbers and special characters for your password. Use an up-to-date, SSL-enabled web browser. If possible, log out completely after using a computer that you do not use exclusively on your own and do not make your password accessible to third parties.
We use the industry standard SSL (Secure Sockets Layer) to encrypt your data on all our websites where personal details can be entered. With SSL encryption, your data is encrypted before it is transferred to our server so that it cannot be reconstructed by third parties. This ensures the confidentiality of your data when it is transmitted to a website.
The encryption of sensitive data transfers using SSL certificates, the use of firewalls and other internal security and authorization systems ensure that your sensitive data cannot be accessed without special authorization.
Where does LIMESODA store my personal information?
Your personal data is generally stored by LIMESODA in Austria. In the following cases, data may be transferred across borders: Our newsletter is sent via a server within the European Union. Tracking data from analytics and social media tools will also be transmitted to trusted organizations outside the EU with your consent. Your data will be processed by Google / Facebook / LinkedIn / Reddit in the USA, which is associated with corresponding risks, e.g. secret data access by US authorities. With your consent, you also agree to the processing of your data in the USA.
How can I check or update my personal information?
You have the right to free information, correction, blocking and, if necessary, deletion of your stored personal data at any time. To do so, please send us a message to office(at)limesoda.com. In the case of information to you, our security measures stipulate that we will ask you for proof of your identity.
Is my non-personal data also protected?
Confidentiality is an important business foundation of our work. Whether you are a start-up or an established company, we keep confidential information secret. We are happy to sign a confidentiality agreement appropriate to the business risk and order value. Due to our broad range of tasks, we also regularly support competitors within the same sector without any incompatibilities arising. In any case, we disclose any incompatibilities to existing customers and interested parties as soon as we become aware of them and clarify the next steps.
Will I receive advertising from LIMESODA?
We do not believe in cold calling and unsolicited advertising. You will only receive an electronic newsletter, for example, if you have given us your consent to use, process and transmit your personal data for marketing and market research purposes. You can revoke your consent at any time with effect for the future without observing a specific form or deadline.
If you have any questions, please send an email to office(at)limesoda.com. Our GDPR team (see video) will be happy to help :-)