MantisBT, or just "Mantis", was our issue tracker until 2019. It is a PHP based open source application.
Mantis has served us well for the last ten years. In 2019, it will be able to enjoy it's retirement and Jira will fill it's shoes. An important reason for this switch was that - while we could and did modify Mantis quite a bit to fulfill our needs - we value the wealth of features and integration possibilites that Jira offers.
MantisBT, or just "Mantis", is our current issue tracker. It is a PHP based open source application.
We use Mantis in all of our non Social Media projects (the Social Mediam team uses Trello).
In the last years, we did a lot of modifications to optimise Mantis for our workflow. Our most essential extension for Mantis is a custom Scrum module which we tailored to our needs. It allows us to define multiple Scrum teams with their own backlogs, sprints and swimlanes. Story points, data gathering on past sprints achievements as well as Kanban/Scrum boards have been implemented.
Mantis has served us well for the last ten years. Nonetheless, to stay up-to-date we are evaluating whether JIRA might be a better fit for our future plans.